Returns & Exchanges

At Bison Coolers, we stand by the rugged quality of our apparel and accessories, offering a 30-day window for returns or exchanges on all unworn items in original condition. Whether the fit wasn't right or you've changed your mind, we are committed to ensuring your gear meets the highest standards of the wild.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and insured.

• 3.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, ensuring the box is securely sealed for transit.

• 4.
  Ship and Refund

  Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.