Frequently Asked Questions
Everything you need to know about Bison Coolers fashion and gear.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items. Products must be returned in their original packaging with tags attached for a full refund.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Yes, our apparel and gear are covered by a limited warranty against manufacturing defects. If you receive a damaged item, please contact our support team immediately.